Welcome to Dormont's Customer Service Page!
At Dormont, we realize that our business is essentially a people business. We pride ourselves in offering superior customer service. When calling into Dormont direct or to your designated customer service representative, you will receive our undivided attention and commitment to first call resolution. Our team of technical experts will be available to identify your needs and provide engineering or technical solutions to solve gas connector questions.
Additionally, we have invested in cutting edge customer service technologies including EDI (electronic data interchange), direct phone and fax lines, desktop internet capabilities, technical support assistance, a paperless office, and managed call center environment. These tools assist us in answering your questions and processing your purchase orders timely and efficiently. These valued added customer approaches to service help to make Dormont the gas connection experts!
Most Importantly, our goal is to assist our distributing partners to meet their unexpected needs through expedited delivery. You can get what you need when you need it!
Setting the Standard in Gas SafetyTM and Customer Service!